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The safe place to be.

We'll guide you to a speedy claim resolution.

Get back on the water quickly with our 24/7 emergency claims service. We're here to help.

Your Claim

When you need to report a boat insurance claim, rest assured it is handled by expert marine surveyors and claims adjusters. Our Insurance Partners are in the business of getting you back on the water, quickly and efficiently.

Our claim commitment to you:

  • Fast boat insurance claims processing;
  • 24/7 emergency claims service;
  • The Safe Harbour team is knowledgeable and responsive;
  • Our boat insurance claims process is simple and easy to understand;
  • We have a track record for expedited payments.
How to make an insurance claim

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How to Report a Boat Insurance Claim

Step 1: Report the Claim

Complete our Online Claims Form below or report your claim to Safe Harbour Insurance:  1.877.731.1224, Monday to Friday, between 9 AM and 5 PM (EST).

For Emergency After Hours Claims, call:

  • April Marine (Québec): 1-866-683-6521
  • Beacon  (BC and ON) 1-855-535-0554
  • Pacific Marine (BC, ON and QC) 1-866-694-3111

You will be asked to provide:

  • Your full name and phone number;
  • Your Safe Harbour Insurance policy number;
  • Describe what happened, where and when the loss occurred;
  • In case of theft, have you called the police;
  • Give details of who was involved and if there were any injuries.

Step 2: Wait for a Call

A representative will contact you to evaluate the damage/loss.

Step 3: Receive a Confirmation Number

Receive a claims confirmation number. Your assigned surveyor will work together with you through the claims process.

Fill out our online claims form:

Fill out my online form.

Get on board.

Let us take care of your boat insurance in Ontario & British Columbia.

Give us a call

Call 1.877.731.1224

or complete the form for a callback during business hours:

Get started

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Locations

Ontario
1255 Commissioners Rd W #240,
London, ON N6K 3N5

Quebec
2840 Boul Saint-Martin Est #210,
Laval, Quebec H7E 1A5

British Columbia & Alberta
4853 Hastings Street
Burnaby, BC, V5C 2L1

P: 1.877.731.1224
E: harbour@harbourinsurance.ca

Business Hours

Ontario/Quebec
M-F: 9:00 AM – 5:00 PM EST
Closed on statutory holidays.

British Columbia & Alberta
M-F: 9:00 AM – 5:00 PM PST
Closed on statutory holidays.

Safe Harbour Insurance acknowledges its head office is located on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh Sníchim. We are grateful for this opportunity to be part of this territory.

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