The right place to be for your career!
We are hiring.
We are BOATACIOUS: unique, motivated and dynamic. Join our team!
Pleasure Craft Marine Insurance Broker
The Broker will report to the Ontario Branch Manager
Job Overview: In this position, the broker will be responsible for growing and managing an existing Marine Portfolio. In our busy and fast paced working environment, it is imperative that the Marine Broker provide our clients adequate coverage, in a timely and professional manner. To join our Marine Team, the candidate must offer strong communication skills, necessary to collaborate with team members, underwriters and processors, in order to provide exceptional service to our existing and prospective clients. It is our company culture to celebrate the success and achievements of all members of our team, encouraging solid working-relationships amongst our peers and industry partners.
Responsibilities and Duties:
- Responsible for assessing risk information to produce quotes for new business prospects and existing clients, while adhering to underwriting guidelines
- Binding and issuing new policies
- Advise, interpret and validate coverage based on policy terms and conditions to prospective and existing clients
- Communicate with clients regarding changes, renewals, cancellations
- Premium collections & follow up for outstanding accounts receivables
- Issue policy renewals, request changes and cancellations; process credit card payments
- Review and assess Marine Surveys, and communicate with Underwriters for accurate risk assessment and approval
- Manage incoming and outgoing phone calls, email communications and online submissions
- Provide exceptional customer service
- Remain up to date on product knowledge
- Work well with others, in a fast-paced, dynamic office environment
Qualifications:
- 3-5 years of Insurance Sales or Service experience
- Previous underwriting experience preferred
- Proficiency in Microsoft Outlook applications required
- Proficiency in EPIC is an asset
- Professional communication skills, both verbal and written is required
- RIBO license
- CIP or CAIB an asset
Hours: Full Time – 37.5 hrs/week, occasional Saturdays during peak season
How to Apply:
Interested applicants may submit their cover letter and resume outlining their qualifications to mktownsend@harbourinsurance.ca. We thank all applicants in advance for their interest, however, only those being considered will be contacted.
Courtier en assurance bateau de plaisance
Description
TÉLÉTRAVAIL
Profile Recherché
Dans ce poste, le courtier sera responsable de la croissance et de la gestion d’un portefeuille maritime existant. Dans notre environnement de travail occupé et au rythme rapide, il est impératif que le courtier fournisse à nos clients une couverture adéquate, de manière opportune et professionnelle. Pour rejoindre notre équipe marine, le candidat doit avoir le profile basé sur:
- Écoute et analyse axée sur le contact client
- Excellente habileté à travailler avec un ordinateur
- Capacité à mener plusieurs tâches simultanées
- Sens de l’organisation et de gestion du temps
- Excellentes communication écrite et verbal
Tâches
- Offrir un service à la clientèle de qualité
- Recueillir les informations nécessaires afin de cerner les besoins du client
- Assurer un service après-vente courtois et efficace.
- Gérer les comptes débiteurs et les recouvrements.
- Gérer les renouvellements de polices, les nouvelles affaires, la facturation
- Effectuer l’entrée des données et traitements des documents
- Gestion des courriels, appels
- Collaborer avec plusieurs dept. (Comptabilité, marketing, vente, réclamations)
- Participer aux congrès et aux fonctions de l’industrie au besoin (congrès, salon des bateaux, etc..)
Avantages
- Assurances collectives et REER collectif après 3 mois d’emploi en continu
- UFC et maintien de permis AMF payée par l’employeur
- Vacances de 3 semaines de vacances dès la 1re année
- Équipements de travail fourni par l’employeur
Horaire
Temps plein, 37.50 lundi – vendredi 9-5
Requis
- Parfaitement bilingue (à l’oral et à l’écrit)
Connaissance d’Applied Épic en atout - AEC en assurance de dommages
- Certificat en Assurance de dommages des particuliers – courtier (AMF)
- Minimum 2 ans d’expérience
Envoyez votre CV avec votre note d’introduction au rnasser@harbourinsurance.ca