Privacy Policy

In accordance with the new Personal Information Protection and Electronic Document Act, Harbour has developed the following code to protect any information you provide.

  • Accountability; When you apply for insurance, an application form is completed and signed by yourself. This form gathers the necessary information for the issuance and underwriting of your policy. This information is kept in our offices and reasonable precautions are taken to ensure that such information does not leave the premises unless necessary for the purposes of underwriting, or claims procedures. Any information may be passed to the insuring company/(ies) and they may in turn obtain further information from third party investigation services or individuals. We are obligated to retain this information for a period of 7 years after you cancel your policy with us, after which time, your file is destroyed in a secure manner.
  • Identifying Purpose; The application form asks questions firstly about the owner and operators of the vessel and their claims history for the past 5 years. Secondly the details of your boat and equipment are listed and finally the coverages available or applied for together with the deductible and premiums are listed.
  • Consent; By completing and signing the application form you are giving your written express consent to our using or disclosing personal information to third parties as required including Insurance companies.
  • Limiting collection; Only information necessary for the issuance and underwriting of insurance policies is collected.
  • Limiting use, disclosure and retention; The information so gathered will only be used for the purposes intended and will only be maintained as long as necessary to accomplish the purpose.
  • Accuracy; We will make every effort to ensure that information we have on file is accurate and up to date.
  • Safeguards; Files are kept in a locked room when a custodian is not present. Our staff has been trained not to disclose any information to third parties unless necessary for the issuance or maintenance of your insurance. Disclosure of any information to other third parties, (such as marinas, yacht clubs, mortgagees, etc) will only be done with your consent.
  • Openness; If you have any questions regarding the reasons for any questions, please contact our privacy officer – Andy Friyia 
  • Individual access; You have the right to view any information we have in your file by contacting the privacy officer.
  • Recourse; Should you have a complaint that you feel is not handled to your satisfaction by the staff at Harbour, you have the right to contact the Registered Insurance Brokers of Ontario, the Department of Insurance, or the Privacy Commissioner of Canada

Harbour Insurance specializes in boat insurance Ready-to-Go™.  We insure sailboats, large yachts, family runabouts, pontoon boats, personal watercraft, classic and antique boats, to cruising and southern navigation routes. Get the best insurance coverage for your boat and lifestyle with Harbour.

Get in touch

  • Harbour Insurance Services
    1255 Commissioners Rd #240,
    West London,
    ON, N6K 3N5

    Business hours:
    Mon - Fri: 9:00am - 5:00pm EST

  • 1 (877) 731-1224 or 1-705-528-1276